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1. Garment Selection
 
Browse our catalogue or website and find the garment you need. On this website we have listed the items that our customers who require branding buy the most. If you cannot immediately see the right garment for you then please let us know - we specialise in sourcing specialist garments from a wide range of suppliers that fall outside the norm!
 
2. Branding requirements
 
Finalise which designs you want to brand onto the clothing and in which positions.
 
3. Free Design Consultation
 
One of our experienced team will advise you on the best and most cost effective method of branding your clothing, depending on your budget, design requirements and desired lead times. Please call us to discuss your requirements!
 

4. Quotation

 
Once we have a good idea of your garment and branding requirements, we will issue you with an accurate and competitive quotation. This quotation will take into account the volume of the order to allow you to benefit from economies of scale, and also the amount of branding that you wish to apply to the garments.
 
5. Viewing Samples
 

If you are an account customer, we will be happy to send you up to 2 samples of unbranded garments per order for you to view before committing to buy - on the understanding that if the samples are returned to us in a poor condition we will issue an invoice for them. If you are a new customer requiring samples we will ask for a credit card number to insure us against sending them to you.

 

6.  Placing your order

 

Orders can be placed by telephone, fax or email. The Sales Team will contact you to clarify any issues, and email a written order confirmation outlining the details of the order. Any mistakes, omissions or changes to the job spec need to be highlighted at this stage. Once you have approved the written order confirmation, digitising and artwork setup will take place.

 
6. Digitising and Artwork Setup
 
At this stage our production team will set up your designs ready for the production process to begin. Embroidery, screen printing, heat pressing and laser etching all incur recoverable setup costs, so if changes are made to the logo or designs at this stage then charges incurred this far will be invoiced.
 
7. Final Authorisation
 

If required, a photo of a sample showing how the garment will look with the branding can be sent by email. If a visual sample is sent, confirmation will be required by the customer before the production run starts.

 
8. Production
 
Normally we require 2 weeks turnaround times to complete orders, but can work to tighter deadlines if necessary. Delays in production for any reason will be flagged up to the customer immediately.
 
9. Payment
 
New customers are required to pay by cash, credit card, cheque or bank transfer in full before delivery of the finished order. We require upfront payment of 50% for orders over £1000 in value.
 
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